Clean Your iPhone and iPad [OLD VERSION: New version link below]

Clean Your iPhone and iPad [OLD VERSION: New version link below]

Hello, everyone, and welcome to the class!
David A. Cox here with Today we’re talking about how to clean your
iPhone and iPad. Now, this class was originally taught live yesterday, which was July 25th
of 2015. Unfortunately, we had a little recording error that took place in the very beginning
of the broadcast, so I decided to rerecord this during my own time later on offline.
So, I really do appreciate it. You know, all of us work really hard to try to do a good
job for all of you. If you are watching this on Youtube, please hit that little thumbs-up
“Like” button. Also, if you have not yet done so, please subscribe to our Youtube channel.
It is free. It is the easiest way to be informed whenever we come out with new content and
as of August 1st, 2015, we are going to be teaching all of our live classes through Youtube.
That’s right, you’ll be able to go to Youtube and watch a live class and participate.
So let’s begin here. Now before I start giving you these tricks, what’s important
that you should do is you should know how much space you get back from these tricks,
because the proof, as they say, “is in the pudding,” or in this case the comments section.
So if you indulge me for a moment, here’s what I would like you to do. Whatever device
it is that you’re cleaning, today, I want you to go into Settings on that device, and
from Settings—sorry—I want you to go into General Settings. If you look here, it’s
at the bottom of my phone. From here, go into Usage, and look at this right here. This number
is your available free space, and I want you to look at what it is now. When you’re done
applying all these tips and tricks, I want you to look at what it is then, and let us
know in the comments section how much free space did you get back, did this video help
you? That really helps give us good feedback that, hopefully, we’re doing a good job.
So let’s begin. Also, I want to mention real quickly, that if you want to skip ahead
to any parts in this video, I will put the various chapters with their respective time
codes in the Notes section of this video. Now, when I’m working privately with a client,
if they’re at, kind of, critical storage point where they have just absolutely no space
left on their device and it’s just becoming very, very sluggish, the first places that
I go to clean are the places that most people never think to go. The things that people
don’t realize take up significant amounts of space. Now, to show you the first one,
I want you to think about something. When you get an e-mail, what do you do? You read
it, you reply, you delete. When you get in a voice-mail, you listen, you reply, you delete.
But messages, text messages, iMessages, those are totally different because most people
reply, but they never actually delete it. They just kind of leave the conversation and
the next time that that person contacts you, the old conversation comes back to life. Those
can add up over time, especially if you’ve been using your phone or your iPad for years
now. So what I would encourage you to do is to go into Messages, hit the Edit button at
the very top left, tap on all of these various messages, and when you’re done, hit the
little Delete button at the very bottom right corner. Unfortunately, there is no way to
do select all. I wish there were. Maybe Tim Cook, can you build that into the next version?
Please, please, please? And that’ sgoing to actually pop up again in a little bit.
So clear out your iMessages. First trick. Next trick is to help your phone actually
run a little bit more efficiently. Now this trick does not work as well now as it used
to because they’ve improved how it works, but if I go into an app—like let’s just
say I go into Twitter, okay? Then when I leave Twitter, Twitter’s still running in the
background. Great, now whatever ad that is just got their airtime. So I leave Twitter.
If I go back into Twitter, it’s just going to resume where I left off. So one of the
tricks is to end it from running in multitasking. So, to do this, what you’re going to do
is double click the Home button. That’s the button on the front of your device. So
one, two. It kind of pulls back here, and what you can do is you can swipe up on these
various screens, and they quit from running in the background. So do that for all of your
apps. I recommend doing it maybe once every other week, and you should be in good shape. The next trick works for both you iPhone,
iPad, and also your computer, which is to periodically shut it down. And again, around
once every other week, it’s a good idea to do it. To do this, just press and hold
the Sleep switch. In the case of the iPhone 6, it would be on the right hand side. Press
and hold it. It’s going to bring you to a little screen where it’s going to say
“Swipe to power off.” Okay, slide to power off. Slide with your finger. It’s going
to take probably about ten to fifteen seconds to shut down. Let it say “off” for about
a minute. Boot it back up. Good to go. That will clear out certain cache files from running
in the background. Not significant in terms of the amount of space, but it will help it
run, you know, just a little bit better. The next few tricks I have to give you all
have to do with settings, so we’re going to go into Settings right now. We have a total
of about five of them. Just to be clear of where I am, here’s the main Setting screen.
From here, we’re going to go into, once again, General. And from here, the first place
that we’re going to go into is Background App Refresh. These are apps that have the
ability to run in the background even when you’re not using them. So with certain apps,
it’s going to be a good thing. For example, let’s say you use eBay. If you are bidding
on an item, you want it to be checking to see if anyone else is bidding, so you can
bid higher. That’s a great example of one that you would probably want to run in the
background. But then you have other ones like maybe, oh look at this, the Apple store. Like,
really? Does the Apple Store really need to run in the background? I don’t think so.
So go through this list. Anything that you want to have pulling information in the background,
by all means, let it run. The things that you don’t care about, turn this off. That’s
going to help the efficiency of your battery. The next item we’re going to go over is
actually located in Accessibility. Forgive me, I already have it turned off, so I’m
going to have to kind of describe this one to you. If you look at the very bottom of
my screen, okay, it says Reduce Motion. This can be confusing because it’s a double negative.
By default, Reduce Motion is turned off. You want it turned on. What this does is it has
to do with various types of animation in your phone. It doesn’t serve any real, actual
purpose, it’s just kind of, you know, cute and fluffy. So turn this feature on, you’ll
get a little bit better performance, a little bit better battery life out of your device.
Good idea to do that, and it’s not going to change the experience of using your phone
or iPad. The next one, once again, has to do with power.
So let’s go back to the General menu. And from here, we’re going to go into Usage.
From Usage, we’re going to go to the very, very top option, which is Battery Usage. So
what this is going to do is this is going to show you what apps on your phone, or what
features, are using the most energy. Because I teach these classes, it’s really no surprise
that Home and Lock Screen is at the very top of the list. But for a lot of you out there
who use Facebook, Facebook will be number 1. Now for whatever reason, whenever I try
to mirror this feature, the software that we use to mirror my phone crashes, so I’m
going to verbally walk you through this feature here. So if you have a pen and paper, you
might want to write it down. Otherwise, I’ll try to go as slowly as I can. When you go
into Facebook, you’re going to go where it says “More” at the very bottom right
corner. From More, you’re going to scroll to the very, very bottom of that screen. You’re
going to go into Account Settings. From Account Settings, you’re going to click on where
it says “Videos and Photos,” which is approximately–I believe it’s either 6 items
down or 5 items down. And there are a few different options here. I actually was able
to capture a screenshot of this. You can see it right now. So there’s this feature here
that says “Autoplay.” You may have noticed that when you go to Facebook on your phone,
it just starts playing videos automatically. That’s not a coincidence. Personally, I
have a little bit of beef with Facebook about the way they program this. Where it says,
on my screen, it says “Wifi Only,” it’s actually be default set to “Wifi and Cellular.”
What that means is that’s going to eat up a ton of your cellular data, which is of course
part of your cellular plan. My advice is to change that to “Wifi Only.” You don’t
want to be wasting that data that even for videos that you’re not actually watching,
you’re just kind of skimming past them. So go into these settings and turn Autoplay
to Wifi Only. Back to where we were here in the Battery
Usage screen. You will notice that they’ll give you kind of an output for the last 24
hours, and also the statistics for the last 7 days. Ah, there you go. Facebook: number
1. The other thing I want to talk about is this
right here. If you should see where it says “Phone Low Signal,” in my case, it’s
only 8%. For some of you out there, it may be significantly more than that. This is very
hard for me to describe because we have members who live virtually all over the globe. If
your phone is struggling to receive a cellular signal, it is using a ton of energy just to
hold onto whatever it has. So that is going to be for some of you the number 1 reason
why your battery dies quickly. Now, depending on who your carrier is, you can call your
carrier and ask them if they have an option for one of two different devices. It’s called
different things based on what type of technology they use. It’s either referred to as a microcell
or a phemtocell, p-h-e-m-t-o-c-e-l-l. These are basically little boxes they plug into
your router and they use the internet to create a second cellular network from inside your
house. I used to have to use one myself. We used to live part-time in Key West, Florida.
In Key West, by law, all of the roofs are made of tin. Tin fries CDMA signals, which
is what Verizon uses. So what would happen is I walk outside, I’ve got a full signal.
I walk inside, and I’m lucky if I get anything. So we used a little phemtocell, and I immediately
went from 1 bar to 5 bars. So it’s a good little trick to be aware of. In some cases,
with different cellular providers, you can actually get one for free, but sometimes you
have to threaten them to go to their competitor in order to be able to get that. So just use
that as your own knowledge. Call them, and don’t be afraid to be a little bit aggressive
with them. The next feature, we’re going to go back
one screen here. Okay. We’re going to go here where it says Storage and we’re going
to go to Manage Storage. So what this is going to do is give you an idea of how much space
each of these apps takes up. No surprise of mine, photos and video take up the most. Music,
okay, those are all kind of right up there. I’m a bit of a media guy, in case you haven’t
figured this out by now. Now, one of the tricks I’d like to show you, this is great for
anyone who is again at that critical stage where they’re really, really low. I’m
going to use Facebook here as the example. So if you look to the right of where it says
Facebook, it says that it is taking up 543 MB. Hmm. I didn’t think Facebook took up
that much space. Watch this, when you tap on it, look at this. It saw the app size is
only 137 MB, but it’s got 400 MB in data. Now, we don’t really know what that data
is. All we know is it’s part of Facebook. So if you are critically low, you can give
your phone or your iPad a little digital enema, if you will. You can delete the app, go back
to the App store and re-download it. Okay? It’s one way to get back a little bit of
space, especially if you need it right this second. So especially on the apps you see
at the very, very top of this list, like in my case, it would be VLC, Spotify, these various
ones…go into it, look at how much data—not just the app, but the documents and data—takes
up, and then delete it out and re-download it if you need to. What we’re going to do at this point is
we’re going to take a very brief commercial break. It’s how we’re able to make these
classes free, folks. When we get back I’m going to give you some more amazing tips to
get back space and make your phone and iPad run more efficiently, including my number
1 trick. So we’ll be right back after this brief commercial break. Welcome back, folks. I’m going to dive right
in and give you my number 1 trick. Now, this one even surprised me, and it’s kind of
hard to surprise me at this stage of the game. But if you’d asked me years ago how much
space calendar data take up, I would have said, “Oh, it couldn’t possibly be that
much.” Just thinking, “Well, it’s just an appointment. It couldn’t be a lot.”
But then when you consider that you use your calendar, or some people use their calendars
for years, it can really add up over time. In fact, I was so shocked by this, I had to
take a screenshot to show you the before and after images. So check this out. If I go here
into Favorites, okay. So I used to use this little app called Cal. It’s an alternative
to the built-in calendar app that comes with the phone. It’s a great app, I’ve just
stopped using it. No real particular reason. But look at that: 42 GB of data that was taking
up, just because I’ve been using my calendar for about 5 years now. So I had 5 years of
appointment of all that stuff that’s in there, and I was shocked at how much that
took up. Now, after the trick that “I’m about to show you, this is what it had shrunk
down to: 12.2 MB. Big, big change. So let’s go over how to do it. From your Settings screen,
we’re going to go back into Settings, you’re going to go into where it says Mail, Contacts,
and Calendars. From here, you’re going to scroll all the way down to the bottom of the
screen. And you see there where it says “Sync.” Currently, I have it set to events 6 months
back. Well, by default, that’s set to All Events. So, simply making the change from
All Events to the last 6 months, for those of you out there who actually use your calendar,
you might be shocked at how much free space you actually get back. Who would have ever
thought that calendar data could be so enormous? The next few tricks, folks, has to do with
how you sync data from iTunes to your device. So in this case here, you can see I have my
phone plugged into iTunes. I have it selected right up here at the top. And the first one
we’re going to talk about is music. So, in the case of music, if you are telling it
to sync all of your music, you might want to consider changing that so that only you
sync specific playlists, specific artists, you can do that right through here. Because
I use iCloud music library, I can’t do that. Also, what you’re looking at here is not
my actual iTunes account. Also, the other big one here is photos. Now,
ignore what you see here. But if you are running critically low on space, you may want to make
sure that in your phone settings, you turn iCloud photo library off. Then what you can
do is you can tell it to manually sync specific albums. I’ll give you an example of how
to do this. So let’s go into Photos here real quick, and I want to show you how to
create something called a Smart Album, which, forgive me, I’ve actually already created.
Let me delete it real quick. So what you’re going to do from here is you’re going to
go to File, and you’re going to go to the third option down, which is New Smart Album.
Let’s say you know you really only care about photos from the last 6 months. I’m
going to call this album “Last 6 Months.” What we can do from here is tell it if the
photo meets these terms and conditions, put it into this album, and ultimately we will
end up syncing it over to the phone or iPad. So we’re going to say if the date is in
the last [silence] 6 months, okay, and check it out, it found 18 photos that matched those
terms and conditions. So then what we would do is when plugging the phone into iTunes,
we’d tell it to just sync the album called “Last 6 Months.” That way, you’re not
syncing across-you’re not syncing all of your photos, just the most recent ones. The
other thing you might want to consider doing is creating an album with your favorite photos,
and you can sync that as well. A couple other things I want to show you is
the other aspects of, again, what is referred to as “other data.” So, the other things
you might want to consider checking out besides just text messages, also your call history
is considered part of that. So you might want to clear that out. There’s your voice-mails.
If you’re the kind of person who doesn’t actually delete old voice-mails, it might
be a good idea to do that. By the way, if you have a piece of—if you have a voice-mail
that you want to save, like let’s say—sorry, not to be gruesome—but let’s say it’s
someone who’s passed away and it’s like the last message they left you, there is a
way to export it off your phone. What you can do is you can use a piece of software
called iExplorer—I put a link in the description—and that will allow you to extract that kind of
data. It will also do text messages, by the way, and turn it into a PDF for you. All right, folks. Final few items here. The
other aspects of “Other Data” include voice-mail—so if you’re the kind of person
who never, ever deletes voice-mails, it might be a good idea to do so. On that note, I want
to mention if you ever have a voice-mail that you need to extract out of your phone, whether
it’s for security reasons or it’s because someone has passed away and you want to preserve
their voice, there is a way to do it. We will create an entire video showing you how to
do that. Look for that in the next couple weeks on our website
The other aspects of “Other Data” include call history, I already mentioned voice-mails,
text messages, calendar data, and e-mail attachments, although those other items that I just mentioned
now are not typically that significant. Another aspect, though, is corrupted data.
It’s very, very hard to know if you actually have corrupted data on your phone. Other than,
I can say this, if you’ve tried all of the different tricks that I’ve given you today,
and you still have a lot of extra “Other Data,” it could be a sign. So here’s what
you want to do: go into Settings on your phone, go into iCloud, and make sure that you have
Backup turned on. Also, of course, you’re going to make sure that you know your password
to both iCloud and your Apple ID. From there, once you are sure that you are backed up with
your phone, what you’re going to do is you’re going to go into General Settings. Scroll
to the very, very bottom. Reset is the final option, and the second item down is “Erase
all contents and settings.” This is going to completely wipe out your phone. It’s
going to be as if it’s brand new, factory settings. When it is finished, it’s going
to ask you to re-enter in your iCloud information, your Apple ID, and it’s going to start to
restore all of that data. So it’s very important that you make sure it’s all backed up beforehand.
Okay? And at that point, if you in fact had corrupted data, it will have naturally cleared
out. By the way, corrupted data does not back up, so you don’t have to worry about that
coming back even though you have backed up your whole phone. Now the final thing I want to go over with
all of you is a final trick. As of today’s date, the software that I’m about to show
you is free. Okay. It’s a piece of software called Macgo iPhone Cleaner. It works for
both Windows and Mac. You do load it on your computer. So your phone has to be plugged
in. I’m going to do it for you right now. Understand, I’ve already run this on my
phone, so it’s not likely to have very much that it’s going to find on mine. Macgo,
there it is on the very bottom. From here, it’s pretty darn simple. Hit “open.”
Plug in your phone to your computer. Hit “Scan.” And it’s going to go through all of the
various apps—again, I’ve already done this—but the most important are going to
be the top two items that you’ll see when it’s all done here. It’s going to be a
combination of crash logs and—I forget the name of the other category [silence]—ah,
temporary files. In my case, not anything by any means significant. From here, what
you would do is see how there’s a check box next to “Everything” here? You want
to switch it to “None” and manually check these top two, download temp files and app
crash logs. Hit “Clean phone.” You get that space back. Final bit, folks. So when you buy a device,
whether it’s your phone or an iPad or a new computer, it comes with an operating system.
It’s great and it runs fast and efficiently, but inevitably, down the road there are going
to be updates. For example, as of today’s date, next month, ios 9 is coming out. It’s
not always a question of “will it run on your device?” It’s “will it run well?”
And there can be a very, very big difference between the two. After all, as of right now,
the iPhone 4s can run the current operating system, but it’s not going to run it well.
In fact, it’s what we’ve come to refer to “Speed of Dark” performance. You’ve
heard of speed of light? Ah, slightly other end of the spectrum. So how do you know whether
or not to update? Well, I’ll give you a really good resource. All of our folks here
at PCClassesOnline try to look out for you all. So what we do is we put out a weekly
newsletter. We do not sell your information to anyone else. You don’t have to ever worry
about that with us. You can sign up for it by going to our website at,
scroll down on the homepage—by the time you see this it might be in a slightly different
location, but it will be on the homepage—and just fill it out this little form here: first
name, last name, e-mail. You’ll get an e-mail from us once a week, including right after
new devices or new operating systems come out, with of course our thoughts, opinions,
and reviews. This is David A. Cox with
Don’t forget to leave us in the comments: how much space did you get back from this
video? We’d appreciate if you hit that “Like” button, subscribe to our Youtube channel,
and we’ll see you next time. That’s all for me, everyone. Class dismissed!

Dereck Turner

57 thoughts on “Clean Your iPhone and iPad [OLD VERSION: New version link below]

  1. Wesley Morris says:

    As always a great class David.Got back 20 GB alone by turning on iCloud Photo Storage. Thanks for the great tips.

  2. Keith Hill says:

    Thanks for the great tips. I have a question for you. I have an I Mac with a wireless mouse and from time to time the Mac does not recognize or find my mouse even though it has a full battery and Blue tooth is turned on. Why does this happen? Thanks

  3. MintyOreosx3 says:

    Aww but I love the reduce motion 🙁

  4. Cankut Bayhan says:

    well the entire magic would be to sort out that unknown extra fb usage and yet it still remains secret other than being merely suggested to be reinstalled….real engineering pfff

  5. Edwin Jorge says:


  6. Crissy lutfa Aitchison says:

    I’ve subscribed

  7. Bella 8 says:

    Ugh ugh ugh ugh ugh ugh ugh

  8. CJ Parrot Recalcitrant Kore !2017 says:

    I am still learning about cell and tablet device
    Your illustration and guidance is must need for me

  9. CJ Parrot Recalcitrant Kore !2017 says:

    I have both I phone 5 and Samsung tablet
    both are very slow and use much energy
    but signal at McDonald's seem the best wife
    router at home not as strong
    can you explain why?
    [email protected]

  10. Bee O'D says:

    What about where i think it says deleted apps then it shows space is still being taken up. How do you clear that off an older iPhone 5-5s?

  11. Jim Capone says:

    I just tried this, it’s awesome! Many thanks😃

  12. Cosimo Kramarawicz says:

    Get to the point?

  13. thark says:

    I got 200 gb back

  14. samz trapz says:

    Pretty good

  15. Edgardo Flores says:

    All ABOUT computers too futures required clean up our ipad ang tablet for iconic reformation.

  16. Robbie Deshotel says:

    I have the I phone 7 that has 128 GB of storage. I performed the task as went thru them and I'm impressed. I had 27.5GB of 128GB used. I now have 25.5 of storage used. I still have to make sure my phone data is backed up then I will down load and run the app you are suggesting. I will let you know what storage is used after the scanning of the app. Thanks

  17. Estelle Glasser says:


  18. Hatam jafar says:

    Very bad you are crazy

  19. Greg Allen says:

    Love the iPhone Low Signal Consequences (Efficiency) section.!

  20. Patricia McElroy says:

    Watching video have an iPhone 5s, no “reduce” motion on this phone

  21. Gem 1967 says:

    I don't have "Usage"

  22. Lil Mafi says:


  23. Mark Shaw says:

    Loads of BS …..THUMBSDOWN

  24. Sour Juice says:

    Bro mine is 80% YouTube the second is Instagram 9%

  25. Alan Bryant says:

    A very well produced video, Very clear voice, and an American voice I can understand Thank you.

  26. Judgment Proof says:

    I actually discovered with my messenger app that if the message history gets too long, the Messenger won't load right if at all. That's when I must go in to the Facebook website and access my messages and just manually delete them

  27. John K Lindgren says:

    Good video in spite of the the hard sell in beginning.Bangkok-Johnny CarSanook Media THAÏLANDE

  28. Alfredo Soriano says:


  29. christopher says:

    Click bait

  30. peter mccreeth says:


  31. Arnie's Home Improvements says:

    Hey David,

    Thx a bunch, freed up quite a bit…

  32. Sumnder Makhijani says:

    Global news for future children

  33. John Marks says:

    Very helpful information!

  34. Gaming with Preet says:

    590 GB

  35. Ruth Bennett says:

    Dropbox was getting full, I manually cleaned up a lot. Time Machine back up. done. I want to take old pics from a specific year and save them to disk. well, Dropbox was bugging me about running out of space so i went and opened the app and decided I wanted to get rid of it. well now my photos are Corrupt (pop up message) I'm SO ANNOYED that they are holding my images hostage. I need to get rid of "Jerry Garcia '"(Spinning wheel of Death)I'm hoping that by eliminating some images it will free up enough space so I can move forward and clean up my Mac. I'm beyond stressed.

  36. Altered_Carbon 11 says:

    Great tip

  37. Denise Brooks says:

    Helpful. Thanks.

  38. Denise Brooks says:

    Start 15.47 to 18.23. Thanks again. Going to try these trick on my Android device to see if they will work there as well.

  39. Denise Brooks says:

    1. How often will I have to create a Smart Album?
    2. With “Smart Album” set for 6 months, will this process happen automatically when I plug my I-device to my computer?
    3. Will previous photos older than 6 months be deleted every 7 months?

  40. Lahya 2060 says:

    take secret cote of

  41. Chris B says:

    Usual you tube painful rambling…….why do people not just get to the point instead of rambling rambling rambling….some people seem to just love to pretend they are DJs

  42. BMO Deez nutZ says:

    Great i can stop beating my meat

  43. bootfan !! says:

    Stop using Facebook, and you'll save lots of battery.

  44. Mr.Anderson says:

    very good video. very intuitive. thank you very much sir.

  45. Kevin Phuong says:


  46. janine miller says:

    Wow checked YouTube docs and data. Uninstalled , reinstalled , 6.5gigs opened


    42gb avail

  48. Jan Cedric I Ybanez says:

    Any spyware removal for the iPhone? Been hearing unusual voices while on video call and shooting videos.

  49. Rhonda Reid says:

    No it did not work when I deleted my photos they slowly disappeared off my iMac as I watched in horror!.I had just come from my mil memorial service and lost everything.

  50. Alvin Goulbourne says:


  51. Dominic O'Conner says:

    I have an android phone just because of reasons like this I will never purchase another Apple product ever again after my I-pad had issues & there only solution was to buy a different one

  52. Cheese Ballz HH says:

    Just deleted
    •150 Photos
    •5 videos
    •10 apps
    Which went from this much storage used:
    To this:
    So quickly just by deleting things I don’t need and use

  53. Farhang OG says:


  54. thark says:

    1Tb saved

  55. Nel says:

    When I first got my iPad I didn’t know this. It would have been very helpful. Videos like this need to be made for all levels of users.

  56. Georgette Legal says:

    Excellent information!

  57. Raku 527 says:

    Will it fix the others taking over the memory?

  58. np kellogg says:

    thanks. i just subscribed.

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